Effective Date: August 4, 2026

Rad Eyes Mobile / Rad Optometric Care Inc. (“Rad Eyes Mobile,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

We may collect the following types of information:

• Name, phone number, email address, and mailing address
• Date of birth and basic demographic information
• Appointment and scheduling information
• Health-related information necessary to provide optometric care
• TBI, personal injury, or referral information provided by you or an authorized representative
• Eyewear, order, and service information
• Communication preferences, including SMS opt-in status and consent records
• Website usage information, such as browser, device, IP address, and cookie data
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We may use your information to:

• Schedule, confirm, and manage appointments
• Provide mobile optometric services and follow-up care
• Coordinate TBI and personal injury referrals
• Communicate with patients, caregivers, attorneys, healthcare providers, and other authorized representatives
• Provide eyewear, order, and service updates
• Respond to inquiries and provide customer support
• Send appointment reminders and other informational SMS messages when consent has been provided
• Maintain internal records and comply with legal and regulatory requirements
• Maintain and improve our website and services
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By providing your mobile phone number and separately opting in to SMS communications, you consent to receive conversational and informational text messages from Rad Eyes Mobile.

SMS messages may include:

• Appointment scheduling, confirmations, and reminders
• Referral coordination
• Customer-care conversations
• Care-related follow-ups
• Eyewear, order, and service updates
• Responses to questions or requests
• 
  

Message frequency varies based on your appointments, referrals, and service needs. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages from Rad Eyes Mobile unless you opt in again.

For assistance, reply HELP or contact us at 818-937-5405.

Consent to receive SMS messages is voluntary and is not a condition of purchasing products or receiving services.

For additional information, please review our SMS Terms and Conditions:

https://radeyesmobile.com/sms-terms-and-conditions

We do not sell or rent your personal information.

No mobile opt-in or text message consent will be shared with third parties or affiliates. Mobile opt-in data and text message consent are excluded from every sharing category described below.

Except for mobile opt-in data and text message consent, we may share other personal information only as reasonably necessary with:

• Healthcare providers involved in your care
• Caregivers, attorneys, or authorized representatives involved in coordinating your services, when authorized or otherwise permitted by law
• Service providers that assist with business operations, such as scheduling, recordkeeping, website hosting, and communication platforms
• Legal or regulatory authorities when required by law
• Other parties when you have provided authorization or consent

Your SMS consent will be used only by Rad Eyes Mobile to communicate with you as described in this policy.

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or loss.

However, SMS communication is not always secure, and there may be a risk of interception. Please do not send highly sensitive medical, financial, or identification information by text message.

We retain personal information only for as long as reasonably necessary to provide our services, maintain required business and healthcare records, and comply with applicable legal obligations.

Depending on applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of eligible information
• Withdraw consent for certain communications
• Opt out of SMS messages by replying STOP
• Ask questions about how your personal information is used

To submit a request, please contact us using the information below.

If you have questions about this Privacy Policy or our privacy practices, please contact:

Rad Eyes Mobile / Rad Optometric Care Inc.

Phone: 818-937-5405
Email: radhomecare@radeyes.com
Website: https://www.radeyesmobile.com

We may update this Privacy Policy periodically. Any revisions will be posted on this page with an updated effective date.