Privacy Policy

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 Privacy Policy & SMS Communication Consent

Effective Date: April 2026
Rad Eyes Mobile / Rad Optometric Care Inc. (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information.

1. Information We Collect

We may collect the following types of personal information:

• Name, phone number, email address, and mailing address
  
• Date of birth and basic demographic information
  
• Health-related information necessary for providing optometric care
  
• Insurance information (if provided for reimbursement purposes)
  
• Communication preferences, including SMS/text opt-in status
  

2. How We Use Your Information

We use your information to:

• Schedule and confirm appointments
  
• Provide healthcare services and follow-up care
  
• Communicate about orders (glasses, contact lenses, etc.)
  
• Respond to inquiries and provide customer support
  
• Send appointment reminders and important updates via SMS or other methods
  
• Maintain internal records and comply with legal obligations
  

3. SMS/Text Messaging Communications

By providing your phone number and opting in, you consent to receive text messages from us, which may include:

• Appointment reminders and scheduling
  
• Care-related follow-ups
  
• Order and service updates
  

Message and data rates may apply. Message frequency may vary.

You may opt out at any time by replying “STOP” to any message.

4. How We Share Your Information

We do not sell your personal information.

We may share your information only as necessary with:

• Healthcare providers involved in your care
  
• Service providers who assist with business operations (e.g., EMR systems, communication platforms)
  
• Legal or regulatory authorities when required by law
  

SMS consent is not shared with third parties or affiliates for marketing purposes.

5. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information. However, SMS/text messaging is not always a secure form of communication, and there is some risk of interception.

6. Your Privacy Rights

You have the right to:

• Request access to your personal information
  
• Request corrections to your information
  
• Withdraw consent for communications, including SMS
  

To make a request, please contact us using the information below.

7. Contact Information

If you have questions about this Privacy Policy, please contact us:
Rad Eyes Mobile / Rad Optometric Care Inc.
Phone: 818-937-5405
Email: radhomecare@radeyes.com
Website: https://www.radeyesmobile.com

8. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Acknowledgment

By using our services or opting into communications, you acknowledge that you have read and agree to this Privacy Policy.